FAQ

GENERAL:

  • 1. What is SiteGalore?
    • SiteGalore is a easy to use, feature-rich, browser-based do-it-yourself web site builder that enables service providers to offer a successful online website building service to their users. Service providers who can benefit from SiteGalore include web hosting companies, domain registrars, resellers, ISPs, ASPs, Telcos, web design companies, web entrepreneurs, and just about any one who is offering an online service. End users who sign up with these service providers can use SiteGalore to build attractive, professional looking websites right from their browser, in just a few minutes. SiteGalore is extremely easy to use and allowseven the most novice users to build complete websites in just a few minutes, without needing any prior knowledge of web technologies, programming or web design. Some of SiteGalore’s unmatched features include easy to use step-by-step wizards for building Home pages, Flash Intro animation, Shopping pages, Forms, Photo Albums and Blogs.
  • 2. What are the key features of SiteGalore?
    • SiteGalore offers hundreds of irresistible features. Please visit our 'Features' page for some of the key features that SiteGalore offers both the Service Providers and End Users as well.
  • 3. What are the benefits and advantages of SiteGalore for a service provider like me?
    • SiteGalore has some tremendous benefits for service providers. Please visit our 'Benefits" page for some of the key advantages that SiteGalore offers.
  • 4. How is SiteGalore different from other online website creation tools that are available?
    • SiteGalore offers unmatched features and benefits for service providers. Please visit our 'Why SiteGalore" page for some of the key reasons why you must choose SiteGalore.
  • 5. How stable and reliable is SiteGalore?
    • Serving over 1250+ service providers around the world, SiteGalore has been tested and certified to be extremely reliable not just by laboratory based tests, but in real life market scenarios as well. NSTL (National Software Testing Labs), the world’s first independent software quality testing authority based in Philadelphia has performed a rigorous 3-tier scrutiny and has certified SiteGalore to be extremely stable and scalable after it achieved an equivalent of 2,795,904 successful transactions per day without a single failed transaction
  • 6. Is it possible to create and add custom web site design templates to SiteGalore?
    • Of course. Depending on your implementation model and the SiteGalore version that you have chosen, you will be able add web site design templates either on your own or through our team of designers. We will provide you with the complete documentation with step-by-step instructions on how to create templates and also about adding colors and images to the existing templates.
  • 7. How long will it take for the end user to build a website?
    • With SiteGalore, building websites is quick and easy! We have performed extensive usability tests with a wide variety of end users, mostly involving non-technical people whose knowledge is limited ONLY to browsing the Internet. The results show that it would take an average person about 5 to 10 minutes to create a complete framework for the website and about 30 to 45 minutes to customize the website with the many, many features available in SiteGalore.
  • 8. Can I fully private brand SiteGalore with my own name, company name, company logo, etc.?
    • Absolutely! SiteGalore can be completely private branded (private labeled) to suit your specific branding needs. To your users, it will appear as though SiteGalore is your own. You can incorporate your own company name, logo and images of your choice, etc to complete this private branding. What’s more, every single user interface element in SiteGalore can be fully customized to meet your specific private branding needs.
  • 9. How and where can I evaluate SiteGalore?
    • The full-function version of SiteGalore is installed and available for people like you to to test and better evaluate SiteGalore. Just visit our Test Drive page and sign up a for a test drrive.
  • 10. How can I offer site creation services to my customers, with SiteGalore?
    • Please call our qualified Sales Managers who will guide you through every single step till you are fully ready to go live and start signing up customsers. Call +1-631-267-4891 now!
  • 11. Can I decide the pricing for my customers/subscribers or should it be based on the pricing you have set?
    • Pricng is completely under your control. You are free to decide the price of this service when you are offering it to your customers.
  • 12. Would it be possible to create different service packages with different sets of features and designs to help target my customer groups? Do I have any control over pricing for different kinds of web designs with the SiteGalore package?
    • Depending on your implementation model, SiteGalore offers enormous flexibility for you to provide various Packs to your clients by bundling many different features into attractive feature-Packs that cater to the varying needs of specific customer segments. Using this packaging option you can bundle sets of specific features, including the web design templates, number of pages, etc. to offer a wide variety of options for your customers to choose from. And what’s more, you can also decide the pricing based on the features available in the individual packages.
  • 13. How user-friendly is SiteGalore?
    • Building websites with SiteGalore is extremely simple, if you can browse, you can build. There are no HTML codes to remember. And there is no need to learn web design. The entire site building process is managed by a set of easy to use Wizards. The specific wizard then handholds the user by asking the user to perform simple, non-complicated tasks, step-by-step, one at a time. Any user can now create a complete 5 to 10 page website with Flash intro, Home page, Shopping pages, including shopping cart, etc. in just a few minutes.
  • 14. Does the end user need to be connected to the Internet to create their website?
    • Yes. This is the only requirement for SiteGalore, if any. Remember this is an online site creation tool, where the building and editing part happens right from the user's browser window. Your end users need not install any software in order to create websites all they need to do is just to be online. If they can browse, they can build.
  • 15. Have you found any ‘bugs’ in your tool?
    • SiteGalore is extremely stable, reliable and bug-free. NSTL, the world’s first independent software quality testing authority based in Philadelphia has conducted a rigorous Performance testing of the SiteGalore application under different user scenarios, operations and conditions. NSTL results have shown that SiteGalore functioned successfully without a single failed transaction. The SiteGalore software tool was found to be consistent and scalable under different operations and conditions. SiteGalore uses a Java-based multi-tier architecture, and has been designed and developed to ensure scalability, stability, reliability, cross platform and integration with legacy systems. The product is being offered to you after rigorous stress and user acceptance testing by our QC team. Many of our clients use the latest version of SiteGalore and our feedback is that they are extremely happy and successful in using SiteGalore to build and maintain their websites. The complete application is available online a for you to Test Drive and see for yourself.
  • 16. What are ‘Categories’?
    • Categories are classifications of the different types of Designs / Templates available with SiteGalore for creating your website. Examples of Categories include: Automobile Related, Health & Life Style, Education etc.
  • 17. Do you have Online Help for SiteGalore?
    • Apart from the detailed user documentation that we provide, every single screen of the website building tool also has a page-specific Help Movie link. When the user clicks on the link, a Flash movie will start playing showing the user exactly how he can use the features on the page. There are also specific Help topics for some of the more advanced features that the users might come across.
  • 18. What are the languages that SiteGalore supports currently?
    • Currently we offer sitegalore in eight languages. The language versions are English, Spanish, Italian, German, French, Dutch, Japanese and Greek. Please write to us with your language requirements, we will try to make it available for you as soon as possible.

TECHNICAL:

FUNCTIONALITY:

SUPPORT:

  • 1. Can you customize SiteGalore as per our requirements? What are the types of customization, you can offer?
    • Depending on your implementation model and the SiteGalore version that you choose, we can fully customize SiteGalore to meet your specific requirements which may include a tighter integration within your hosting control panel or integration with your billing application, etc.

      The following are some of the typical customization work that we have done for our clients in the past"

      • Customizing the end-user Sign-up process
      • Re-designing of the website building tool's user interface
      • Creation of an exclusive design gallery
      • Including domain-specific design template categories
      • Incorpo>rating payment module
      • Adding additional features as per the requirement of the client
      • Language & regional customizations
  • 2. Will you support my end customers with your services directly?
    • Our support will be limited ONLY to servicing queries or requests from service providers. The end users will directly interact with you for all their minimal support requirements. We also have End User support packages that you may be interested in. Please get in touch with our Sales Managers at +1-631-267-4891 who will understand your requirements and provide you a customized end user support package.
  • 3. Will you be providing us a hard copy of the software or is it only available through FTP?
    • We will customize the UI and can either deliver it to you through FTP or install it in your server/machine depending on your requirement.

PURCHASE:

  • 1. Can I have the pricing details and the license agreement please?
    • Please fill in our online pricing request form or better still call our qualified Sales Managers who will guide you through every single step till you are fully ready to go live and start signing up customsers. Call +1-631-267-4891 now!
  • 2. How can I purchase SiteGalore?
    • Please call our qualified Sales Managers who will guide you through every single step till you are fully ready to go live and start signing up customsers. Call +1-631-267-4891 now!
  • 3. Is there an evaluation version for testing SiteGalore?
    • Please call our qualified Sales Managers who will guide you through every single step of your evaluation process till you are fully ready to go live and start signing up customsers. Call +1-631-267-4891 now!
  • 4. Will you be providing us a hard copy of the software or is it only available through FTP?
    • This depends entirely on the choice of your SiteGalore version and your implementation model. Please call our qualified Sales Managers who will guide you through every single step till you are fully ready to go live and start signing up customsers. Call +1-631-267-4891 now!
  • 5. What is best for me, the “License” model or the “Software as a Service” model?
    • The best choice would be the one that will better suit your business plan requirements. Please call our qualified Sales Managers who will guide you through every single step till you are fully ready to go live and start signing up customsers. Call +1-631-267-4891 now!
  • 6. Can I offer free trial to my visitors?
    • Yes. The Free Trial allows visitors to take up to 30-day test run of the site designing service that you are offering for free. This enables potential customers to experience the powerful features of the product before they decide to sign up with you. The details of visitors requesting a trial pack are instantly logged as part of the Admin Control Panel. These details are then emailed to your sales team who may want to follow-up the lead. Though the Trial users can log back at any time to continue work on their website and get access to the full application, they cannot publish their websites until they sign up with you.